Generally kitchen and cupboard disputes arise out of poor contractual documentation and/or defective work and/or materials.
Expectations are always high, often unrealistic and seldom well communicated, plans often lack critical detail and specifications are often general and not project specific. Cupboard design, drawers, counter tops – even the height of counter tops has been issues in the past. Type of basin and the taps must also be considered.
Quotations will often omit (deliberately or accidentally) items of work not expressly stated for the work/materials that are in fact required to be undertaken/supplied.
Owners will generally build to the very limit of their financing capacity with no contingency plans, and in many cases, they will request changes to the scope of work and specification as work progresses, without first obtaining a price or having any understanding of the cost and time consequences of their instructions.
It is not difficult to understand why disputes are a common and natural consequence of such an environment. Our experience over nearly 30 years informs us that there are five primary causes of disputes in relation to construction contracts:
• Contract interpretation
• Defective Work