With extensive experience in the management and resolution of building and construction disputes, the BDTSA is fast becoming is fast becoming a recognised and respected entity.

The BDTSA provides nationwide services to the building and construction industry as well as members of the general public.
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Lodge dispute portal

Welcome to the BDTSA online portal

Please complete the below Lodge Dispute Form in order to submit your dispute to the Building Disputes Tribunal of South Africa. Once one of our friendly moderators have accessed your dispute we will be in contact with your to discuss the process going forward.

Applicant's details

Please complete your details here. Please note that all information submitted will be treated as confidential.
Your First Name
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Your Last Name
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How should we contact you if we have further enquiries about your dispute?
Your residential address
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Postal code
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Your Phone Number
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Alternative Phone Number
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Your Email Address
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Alternative Email Address
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Where is the construction site located?
Construction site address
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  • - select a option -
  • Eastern Cape
  • Free State
  • Gauteng
  • KwaZulu-Natal
  • Limpopo
  • Mpumalanga
  • Northern Cape
  • North West
  • Western Cape
- select a option -
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Are you acting on your own or are you lodging the complaint on behalf of someone else?
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Representative name
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Representative email
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The applicant of this dispute is: (tick one)
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Respondent details

To fully investigate your dispute, we need as much details of the other party (the respondent) The respondent of this dispute is (tick one):
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Details (if you marked "other")
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In order to resolve your dispute in the shortest amount of time, you need to provide the BDTSA with as much correct information of the other party (the respondent)
Respondent First Name
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Respondent Last Name
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Address of the respondent
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Respondent Phone Number
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Alternative / other Number
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Respondent Email Address
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Alternative / other Email
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Respondent Facebook (if known)
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Respondent Website (if known)
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Dispute details

Indicate what type of dispute you have (tick options)
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Other type of dispute
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What remedy are you seeking? (tick applicable and insert amount)
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Do you have a written contract?
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Please upload your written contract here (if applicable)
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How did the parties meet / introduce?
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If applicable and if available: Upload advert here
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Date that the contract was signed / verbally agreed by both parties
Select a date
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Date that the work started
Select a date
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Date that payment was due
Select a date
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Date when work was completed or supposed to be completed
Select a date
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Was the work completed on the due date?
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Describe the unfinished work in detail please (if applicable)
Details of unfinished work (if applicable)
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The work that is the subject of this dispute was - (please tick)
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Has the contract (written or verbally) been terminated?
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If yes, please indicate by whom it was terminated and the date
By whom it was terminated and the date (details)
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Financials

The contract amount was (if applicable):
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The total payments made: (please list with dates all amounts paid)
List all payments and payment dates here
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Note: obtain bank statements and proof of payment of every payment made. You should have this handy as you might be requested to submit proof of payments if the respondent disputes any payments made.

Resolution

Have you tried to resolve this matter with the respondent?
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Details of your discussion with he respondent should be noted here:
Briefly discuss your discussion here
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What was the respondents response to these discussions. What did he say?
Briefly discuss the response here
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Upload your Whatsapp chat with the respondent (if available)
To export your Whatsapp chat: 1. Open the chat you wish to export, 2. Tap on More > Info 3. Tap on More > Email chat history. Once you receive the chat via email, save the file. Attach the file that you have saved here.
Upload your whatsapp chat here
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Field is required!
Is this dispute at present the subject of any proceedings before any other forum (eg. NHBRC) or Court (Magistrate or Small Claims)
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Please upload a maximum of 9 photos in support of your dispute. (More may be requested at a later stage)
Upload photo
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Upload photo
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Upload photo
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Upload photo
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Other relevant documents can be uploaded here in support of your dispute
Upload your documents...
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Upload your documents...
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Upload your documents...
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Checklist and signature

Please read through and confirm by clicking all the boxes
Checklist
Please confirm by ticking all the boxes
Please confirm by ticking all the boxes
What happens next?
Once you click "submit", your dispute will be lodged via our online portal. You will receive a confirmation email with all the necessary documentation as well as details of your dispute. Your dispute will be allocated to a specific consultant that will evaluate your dispute and make contact with you should anything be unclear or if additional information is needed.
Please sign the form before submission
Please sign the form before submission