With extensive experience in the management and resolution of building and construction disputes, the BDTSA is fast becoming is fast becoming a recognised and respected entity.

The BDTSA provides nationwide services to the building and construction industry as well as members of the general public.
Follow Us On Social

Styles / techniques of mediation

There are various styles of mediation each demanding a different approach from the mediator. Common to all these styles, though is the mediator’s adopting a problem solving approach by engaging the parties into pragmatic and interest based negotiations.


A process for the parties to identify the issues and to collect data is therefore to be provided. The generation of different possibilities to resolve the issues and their evaluation against objective, fair and workable criteria form part of the strategy of the mediator. Styles cannot be compartmentalised and they may all be applied to produce a finished product of a completed mediation irrespective of whether a settlement has been reached.


Regardless of what strategy a mediator applies, a technique of deep and reflective listening, summarising, rephrasing, clarifying, refocusing, power balancing, mutualising, neutralising, prioritising, hypothesising, role reversal, brain storming and reality testing must constantly be applied.